{
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We are currently investigating the issue.\n\nNo other components of Polaris are currently affected.","created_at":"2026-04-21T02:17:13.463Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-21T02:17:13.463Z","display_at":"2026-04-21T02:17:13.463Z","deliver_notifications":false,"tweet_id":null,"id":"w8x3d403fdgx","incident_id":"tl30h3qxyrvk","custom_tweet":null,"affected_components":[{"code":"9mxdtxgc0htz","name":"Monitoring","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Monitoring","created_at":"2023-09-30T00:37:15.520Z","updated_at":"2026-04-21T03:11:41.876Z","position":3,"description":"Clarity application check","showcase":false,"start_date":"2023-09-30T00:00:00.000Z","id":"9mxdtxgc0htz","page_id":"lyjk1bny72sf","group_id":null}]},{"name":"Elevated errors using the Polaris application in all regions","status":"resolved","created_at":"2025-10-20T22:04:29.991Z","updated_at":"2025-10-21T06:05:15.078Z","monitoring_at":null,"resolved_at":"2025-10-21T06:05:15.063Z","impact":"major","shortlink":"https://stspg.io/nv486myt4w8w","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-20T22:04:29.985Z","reminder_intervals":null,"id":"36knj24jcs7p","page_id":"lyjk1bny72sf","incident_updates":[{"status":"resolved","body":"The incident has been resolved.","created_at":"2025-10-21T06:05:15.063Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-21T06:05:15.063Z","display_at":"2025-10-21T06:05:15.063Z","deliver_notifications":true,"tweet_id":null,"id":"3hkpkm8plt2p","incident_id":"36knj24jcs7p","custom_tweet":null,"affected_components":[{"code":"8xj2kr945gp9","name":"Home","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We are still seeing elevated errors using the Polaris application due to the earlier AWS outage. We are monitoring recovery of the underlying services and also investigating alternative methods to expedite restoration of full Polaris functionality.","created_at":"2025-10-21T01:40:19.017Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-21T01:40:19.017Z","display_at":"2025-10-21T01:40:19.017Z","deliver_notifications":true,"tweet_id":null,"id":"x1ygsr5hm9y3","incident_id":"36knj24jcs7p","custom_tweet":null,"affected_components":[{"code":"8xj2kr945gp9","name":"Home","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We are experiencing elevated errors while using the Polaris application as an impact of the ongoing AWS incident. This is affecting all regions and Polaris on both AWS and Azure. 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resolved.","created_at":"2025-10-04T09:48:41.524Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-04T09:48:41.524Z","display_at":"2025-10-04T09:48:41.524Z","deliver_notifications":true,"tweet_id":null,"id":"47chxs7kvwq5","incident_id":"9x978218nvrj","custom_tweet":null,"affected_components":[{"code":"xz0tn3pc5dkj","name":"AWS - US West 2 (Oregon) - Query - AWS - US West 2","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2025-10-04T09:40:00.162Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-04T09:40:00.162Z","display_at":"2025-10-04T09:40:00.162Z","deliver_notifications":true,"tweet_id":null,"id":"ft9t35s29mx7","incident_id":"9x978218nvrj","custom_tweet":null,"affected_components":[{"code":"xz0tn3pc5dkj","name":"AWS - US West 2 (Oregon) - Query - AWS - US West 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UTC.","created_at":"2025-09-22T22:44:25.076Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-22T22:46:54.755Z","display_at":"2025-09-19T21:30:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"h0xmxggyl65v","incident_id":"k4wl691qtrdl","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Elevated API errors in the Azure, eastus 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